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Customer Assurance Program
Customer Assurance Program
Piedmont Personal Builders

Our Customer Assurance Program is based on three guarantees:

First, Our Pricing Guarantee: We Will Match Any Valid, Competing Bid for Your Home. (The Bid Must Be Arm’s Length, Written, and Must Be at Equivalent Design, Features, and Specifications.)

Second, Our Cost Guarantee: We guarantee that the Total Cost of Your Home Will Not Exceed the Turnkey Contract Purchase Price, Including Allowances. We Will Absorb Costs in Excess of the Total Turnkey Contract Purchase Price, if Any. (Provided That You Establish Recommended Site-Improvement Allowances, Including a Contingency Allowance. Customer initiated changes in Design, Features, Options, Specifications, and Upgrades are excluded from the Guarantee.)

Third, Our Delivery Guarantee: We Will Complete Your Home In Within Six Months, Or We Will Pay You A $1,000 Penalty At Closing. (Time is Measured from the Footer Excavation Date to the Date that a Certificate of Occupancy is Issued by the Governing Building Inspections Department. Time May Be Adjusted to the Extent of Any Customer Initiated Delays.)

Plus,

  • Complimentary Appointment with Decorator For Color, Lighting, and Exterior Selections
  • Three Personalized Meetings with your Construction Superintendent
  • Pre-Construction Meeting
  • Pre-Drywall Meeting
  • Pre-Closing Meeting
  • Trash Dumpster Provided on every Home Site
  • Portable Toilet Provided on every Home Site
  • 1-Year Limited Warranty on Home (Includes Scheduled 60-Day & 1-Year Service Visits)
  • One-Time Paint & Drywall Touch Up at the End of the First Year Upon Request
  • 6-Year Transferable Structural Warranty Through Residential Warranty Corporation
Customer Assurance photo
Testimonials
  • "Overall, we are very pleased with the work and relationship that we have and we've added two wonderful people
          (Tom & Rege) that we can call our friends."  ~ A physician from Greensboro
  • “The next lowest priced builder was $60,000 higher.”  ~ A Randolph County Home Owner 
  • "We have enjoyed this experience and have learned a ton!"  ~ A Couple Building Their 1st Home in High Point
  • "We are settled in and enjoying this wonderful home that Piedmont Personal Builders constructed."
          ~ Buyers of a Piedmont Personal Builder Inventory Home
  • "The home appraised for $36,928 more than we paid for it."  ~ An Upscale Home Builder in Lake Jeannette

 

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