Our Customer Assurance Program is based on three guarantees: First, Our Pricing Guarantee: We Will Match Any Valid, Competing Bid for Your Home. (The Bid Must Be Arm’s Length, Written, and Must Be at Equivalent Design, Features, and Specifications.) Second, Our Cost Guarantee: We guarantee that the Total Cost of Your Home Will Not Exceed the Turnkey Contract Purchase Price, Including Allowances. We Will Absorb Costs in Excess of the Total Turnkey Contract Purchase Price, if Any. (Provided That You Establish Recommended Site-Improvement Allowances, Including a Contingency Allowance. Customer initiated changes in Design, Features, Options, Specifications, and Upgrades are excluded from the Guarantee.) Third, Our Delivery Guarantee: We Will Complete Your Home In Within Six Months, Or We Will Pay You A $1,000 Penalty At Closing. (Time is Measured from the Footer Excavation Date to the Date that a Certificate of Occupancy is Issued by the Governing Building Inspections Department. Time May Be Adjusted to the Extent of Any Customer Initiated Delays.) Plus,
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